Jdb takes every aspect of member personal data protection seriously. This document explains in detail how we collect, use, protect, and store your information to the highest security standards.
Your privacy is fully protected by jdb
Each of these layers of protection is specifically designed to ensure your personal information remains secure and within your control at all times.
All data transmitted between your device and jdb servers is protected by SSL 256-bit encryption — the same technology used by leading Malaysian banking institutions. No one can intercept or read your information during transmission.
Only authorised jdb staff with specific job requirements may access member personal data. All access is recorded and regularly audited to ensure no unauthorised use occurs.
Your personal data is stored on servers protected by multi-layered firewalls and active intrusion detection systems. Data backups are performed regularly with full encryption to ensure continuous protection.
Jdb has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data is not a product — it is a trust we uphold with full responsibility.
The jdb Privacy Policy is fully drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor relevant legal developments and update our practices to ensure full compliance at all times.
In the event of any security incident affecting your data, jdb is committed to notifying affected members within the timeframe required by law, along with the steps that have been and will be taken.
Jdb, operating through the website jdb.sx, is a trusted online sports betting and casino platform serving hundreds of thousands of members across Malaysia. We understand that privacy is more than just a word — it is a fundamental right of every digital user.
This Privacy Policy transparently and comprehensively explains how jdb collects, processes, stores, and protects your personal information. By using our platform, you agree to the practices described in this document. If you do not agree, please discontinue use of our services and contact us to request deletion of your data.
Jdb collects your personal data only when necessary to provide safe, seamless, and legally compliant services. The following are the categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth | KYC verification, legal compliance |
| Contact Data | Phone number, email address | Account communications, security notifications |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Betting history, games played | Service improvement, responsible gaming |
Every piece of data we collect has a clear and legitimate purpose. jdb uses your personal information for the following purposes:
Jdb does not share your personal data with external parties except in limited, controlled circumstances as follows:
Jdb continuously invests in the latest cybersecurity infrastructure to ensure your data is always protected against both internal and external threats. The technical and organisational security measures we practise include:
The jdb website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform operates at its best.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the jdb platform.
Jdb retains your personal data for as long as needed to fulfil the purpose of collection, meet legal obligations, and resolve any disputes that may arise.
Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by jdb:
You may request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete data.
You may request deletion of your data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
The jdb platform is exclusively for individuals aged 18 years and above only. We do not knowingly collect, process, or store personal data of children under 18 years of age.
If we determine that a child's personal data has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are urged to contact our support team immediately.
Jdb reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the latest technological developments. Whenever a material change occurs, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the jdb platform after any amendments constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
Jdb protects your privacy to the highest standards so you can focus entirely on your gaming experience. Register today and feel the difference.